Terms of service

Terms & Conditions

Last Updated: June 2026

These Terms & Conditions govern your use of the MEDISYN website and services.

By accessing or using our website, you agree to these Terms & Conditions.

1. Eligibility

You must be at least 18 years of age or have parental or guardian consent to use our website and purchase products.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing.

However:

  • Product packaging may vary from images displayed.
  • Colors may appear differently depending on screen settings.
  • Availability may change without notice.

3. Orders

We reserve the right to:

  • Accept or reject orders
  • Cancel orders suspected of fraud or misuse
  • Limit quantities purchased by a customer

If an order is cancelled after payment, a refund will be processed to the original payment method.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Prices may change without prior notice.

5. Shipping

  • Orders are generally dispatched within 24 hours.
  • Delivery typically takes 4–7 business days across India.
  • Delivery timelines are estimates and may vary due to circumstances beyond our control.

6. Returns & Refunds

Returns are governed by our Return & Refund Policy.

Customers may request returns within 5 days of delivery subject to eligibility requirements.

7. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product designs
  • Graphics
  • Text
  • Website content

is the property of MEDISYN Global Pvt. Ltd. and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Use

Users agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to systems
  • Interfere with website operations
  • Submit false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, MEDISYN Global Pvt. Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Disclaimer

Our products are cosmetic and personal care products.

Information provided on this website is intended for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

Individual results may vary.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in New Delhi, India.

12. Contact Information

MEDISYN Global Pvt. Ltd.
Chirag Enclave Rd, Chirag Enclave, Greater Kailash, New Delhi, Delhi 110048, India

Email: support@medisyn.in

Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST.